Security Alerts: Spectre and Meltdown

Two security bugs were announced on January 3rd, Meltdown and Spectre these bugs affect most processors, Meltdown affects all Intel microprocessors, and Spectre affects all processors on the market. We are continuously updating our systems with the latest available patches and monitoring updates from chip makers and operating system providers as they become available, and advise our customers to do the same. How is Passpack affected? Due to our security model, we do not receive or store your Packing Key (encryption key), so your passwords and other sensitive data stored with us should remain safe. We will keep you updated

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Passpack version 8 Beta available

We are excited to announce the availability of Passpack version 8 Beta as the default version for new users. However, Passpack v8 is not backward compatible with Passpack version 7. Read this support article for an explaination of why we do not automatically transition accounts, what is new, and how to transition to the new version.

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Slow connectivity for Comcast users

Update 18:35 PST We have re-routed and Comcast users should now be able to access the service. Thank you for your patience. Clients connecting to Passpack or other services via comcast may experience connectivity problems or slowdowns. There is a routing issue between GTT and Comcast affecting connectivity for destinations along the west coast. We expect to see this routing issue resolved in the next 48 hours. In the mean time we will be working to mitigate the issue by re-routing our traffic. We expect that all clients, not just those using Comcast may experience brief outages while we

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Site Updates

We will be performing maintenance on our website today Tuesday, September 5, 2017 from 10AM to 2PM PST. This will include some branding changes and reorganization of the site. Some links may temporarily point to older content during the change over or not work. Things will look different! The Passpack app at https://www.passpack.com/online should not be affected and you will be able to access your account as usual although there may be very brief interruptions. If you have any problems please contact us at our help desk

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