We’ve switched the Passpack suggestions box to the Uservoice platform. Check it out, you can see the status of your suggestions, as well as converse with us about what’s going on. You can access the forum directly by connecting to Uservoice. Or from the Suggestions & Feature Requests link in the Help Center, or from [...]
In Passpack support we sometimes get the same question over and over, so I figured I’d write a post about some known common issues. But I AM Logged In! Do you ever get this error message when you try to Autologin to a website? “To use the Passpack It! button, you must connect to this [...]
Since Yesterday, PayPal is not sending us confirmation notification of the payments. So the system is unable to update the status of the accounts. We could do this manually, but when PayPal will solve the issue, it will probably send all the notifications and this could create worse issues. So, we are waiting for a while. If nothing happens, we will fix the updates manually.
UPDATE, Jan. 29. The strategy worked because PayPal sent all the notification at one moment, and all the accounts have been upgraded correctly.
We completed the performance improvement of Passpack moving the static files on a new server. This improves also the general security because it is now much harder for an attacker to try to inject Javascript code.
Passpack has discontinued Google Gears support. It was used with slow browsers like Internet Explorer 6 or 7. If you use one of these browsers, probably your account will become really slow without Google Gears. We strongly suggest to upgrade to IE 9 or to a totally different browser like Chrome.
Follow-up to the last post, the billing system is completely functional again. Happy Tuesday!
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