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The new Adobe AIR damages the Passpack Desktop’s Local Storage

Aug. 24, 2012

Your attention, please.

The new Adobe AIR, on some Operating Systems, resets the Encrypted Local Storage where the local Passpack Desktop data are stored. So, please, before upgrading to the new Adobe AIR, do a backup of your local data from “tools > backup” so that, if the data will be lost after the upgrading, you can restore it.

If your data is lost, the only way to recover it is to restore the status of your operating system to a restore point before the upgrade to the last Adobe AIR. Some users were able to recover all the data this way. After recovering the data, please, backup the entries before upgrade again and restore the entries after restarting the account.

11 comments Posted by Francesco in main

Passpack Improvements

Nov. 17, 2007

Yesterday’s big news was the free-for-now upgrade to premium accounts. Today let’s have a look at the other improvements made to the Passpack Beta 5.39.3 release.

Comments Off Posted by Tara in Company & Product News, Maintenance

Get Upgraded Free (for now)

Nov. 16, 2007

We’ll be releasing the paid upgrades on PassPack accounts which will offer more space and more features. But, as of today, if you need more space – you can have it.

42 comments Posted by Tara in Announcements, Company & Product News

Email for Emergency Support Only

Nov. 10, 2007

With the Beta5 release, Passpack started requiring an email. Users didn’t like this, so we’ve made a change (yes, we listen).

2 comments Posted by Tara in Announcements, Company & Product News

Bugfix Alert

Nov. 9, 2007

On November 7th & 8th we had a few emails from people having problems saving their packs. They were getting a “Server error. Operation failed” alert. We have found and fixed the issue.

Comments Off Posted by Tara in Maintenance

DEMO: PassPack Video Tutorial

Oct. 26, 2007

For those of you just getting started with PassPack, please have a look at this video tutorial over at Mainstream Guides.

Comments Off Posted by Tara in Company & Product News, In the Press

Passpack Minor Updates

Oct. 26, 2007

A couple of small changes: “remember me” improvement and CSV import changes.

2 comments Posted by Tara in Company & Product News, Maintenance

DEMO: Passpack Offline Version

Oct. 8, 2007

Great little video posted on YouTube by Dion Almaer of Ajaxian fame exploring Passpack’s offline version while waiting at the JFK airport.

Comments Off Posted by Tara in Company & Product News, In the Press

Import, Export, Print and More

Oct. 7, 2007

This morning Passpack got a few updates and a couple of fixes. We’ve made import and export much more robust and adding a print feature. Also, you can now view your tags as a list.

2 comments Posted by Tara in Announcements, Company & Product News

Passpack a Mashable “Favorite”

Sep. 19, 2007

Mashable just published a list of 60 free password managers. We’re honored to be labeled “My personal favorite” by author Palin Ningthoujam.

Comments Off Posted by Tara in In the Press

Why use the Offline Version?

Sep. 9, 2007

On Friday we announced the release of the Passpack Offline Version, on Sunday we found out why it’s important to download it and get it set up before there’s a problem.

4 comments Posted by Tara in Company & Product News

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Flash News

Jan. 28 -
Since Yesterday, PayPal is not sending us confirmation notification of the payments. So the system is unable to update the status of the accounts. We could do this manually, but when PayPal will solve the issue, it will probably send all the notifications and this could create worse issues. So, we are waiting for a while. If nothing happens, we will fix the updates manually.

UPDATE, Jan. 29. The strategy worked because PayPal sent all the notification at one moment, and all the accounts have been upgraded correctly.
May. 21 -
We completed the performance improvement of Passpack moving the static files on a new server. This improves also the general security because it is now much harder for an attacker to try to inject Javascript code.
May. 18 -
Passpack has discontinued Google Gears support. It was used with slow browsers like Internet Explorer 6 or 7. If you use one of these browsers, probably your account will become really slow without Google Gears. We strongly suggest to upgrade to IE 9 or to a totally different browser like Chrome.
May. 18 -
To improve the performance, we moved the static files to Nginx that is much faster then Apache. Unfortunately, we discovered that some users can not access non-standard ports, so we have reversed to the previous configuration.
Dec. 1 -
Follow-up to the last post, the billing system is completely functional again. Happy Tuesday!
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