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The new Adobe AIR damages the Passpack Desktop’s Local Storage

Aug. 24, 2012

Your attention, please.

The new Adobe AIR, on some Operating Systems, resets the Encrypted Local Storage where the local Passpack Desktop data are stored. So, please, before upgrading to the new Adobe AIR, do a backup of your local data from “tools > backup” so that, if the data will be lost after the upgrading, you can restore it.

If your data is lost, the only way to recover it is to restore the status of your operating system to a restore point before the upgrade to the last Adobe AIR. Some users were able to recover all the data this way. After recovering the data, please, backup the entries before upgrade again and restore the entries after restarting the account.

11 comments Posted by Francesco in main

Tara at TechGarage: How About You?

Jun. 19, 2008

Tomorrow I’ll be attending TechGarage. If you’re in town for the event and want to meet up – let me know. If you’re in Rome – you don’t want to miss out. Techcrunch UK journalist Mike Butcher will be present, as well as 20+ Italian startups and our friends over at Intruder TV. Passpack won’t [...]

Comments Off Posted by Tara in Behind the Scenes at Passpack

Good Morning: Time to Change Your Button

Jun. 16, 2008

For those of you who don’t know, Francesco and I are a husband and wife co-founder team. We work a lot. “Always” might be the right word. Office hours are 10am to 8pm, then home for a quick dinner and back to work again. About 2am we hit the sack, exhausted. I usually need to [...]

Comments Off Posted by Tara in Maintenance

Google Browser Sync Alternatives

Jun. 15, 2008

Passpack replaces the password sync feature for former Google Browser Sync users. The browser sync Firefox extension synchronized bookmarks, web history and passwords across multiple Firefox browsers by temporarily saving everything to Google’s servers. The plugin will not be updated for the new Firefox 3 release, and even Firefox 2 support will cease by the [...]

12 comments Posted by Tara in Announcements

Passpack Is Funded!

Jun. 9, 2008

What with all the excitement of Beta 6, we held off announcing yet another milestone for Passpack – funding! I’m thrilled to announce that after many months of searching for the right partner – we have closed our first round of funding with Zernike Meta Ventures S.p.A (ZMV), representing Ingenium and members of Italian Angels [...]

14 comments Posted by Tara in Announcements, Company & Product News

Passpack Beta 6 on Mashable

Jun. 8, 2008

What a week! The response to Beta 6 has been fabulous, and just keeps going. Thanks to Mashable for breaking the news on the StartupSeries sponsored by Sun Startup Essentials. Adam Hirsch himself chimed in: “Passpack has a new beta out that’s killer. Can’t wait till the new version goes gold!” We’re working on it [...]

Comments Off Posted by Tara in Company & Product News

Passpack Is Officially In Beta 6!

Jun. 3, 2008

It’s official as of today June 3, 2008, Passpack Beta 6 has been launched. Some users have already had a taste of Beta 6 during testing. Others may have opted for the preview. But now every single Passpack user will automatically be updated to Beta 6. When A Door Closes, A Window Opens …And An [...]

Comments Off Posted by Tara in Company & Product News

Beta 6 Preview: Follow Up

Jun. 2, 2008

With the help of your feedback on the Beta 6 Preview, we’re fine tuning the release and getting ready to launch. Beta 6 will “officially” go live on June 3. (yes, tomorrow) Startup Options Some people prefer Passpack to open on the “Home Tab”, others prefer the “Password Tab”. Now you can choose. Go straight [...]

Comments Off Posted by Tara in Announcements, Company & Product News

Beta 6 Public Preview

May. 31, 2008

Hoorah! Passpack’s Beta 6 is ready to roll. Beta 6 is going to officially launch in a few days, but until then, we wanted to let you folks at it first. If you would like to upgrade your account to Beta 6 now – you can do so here: https://www.passpack.com/beta6/ This will upgrade your account [...]

Comments Off Posted by Tara in Announcements, Company & Product News

Passpack: New Spelling, New Logo

May. 25, 2008

Your favorite online password manager now has a (slightly) new look. Before we go forth with the complete Beta 6 release, we’re taking care of some of the tasks that have been on the back-burner for a while. First to get checked off the list is getting the logo polished up and the Passpack mark [...]

Comments Off Posted by Tara in Announcements

Passpack’s Survey Results

May. 7, 2008

Survey is closed and the results are in. We’ve said it before and we’ll say it again…Thanks! Here are some highlights of the survey results: 234 of you replied! Over 50% of you say that Passpack is easy to use! – And 8% of you said a little difficult and luckily 0% found it all [...]

7 comments Posted by Louise in Company & Product News

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Jan. 28 -
Since Yesterday, PayPal is not sending us confirmation notification of the payments. So the system is unable to update the status of the accounts. We could do this manually, but when PayPal will solve the issue, it will probably send all the notifications and this could create worse issues. So, we are waiting for a while. If nothing happens, we will fix the updates manually.

UPDATE, Jan. 29. The strategy worked because PayPal sent all the notification at one moment, and all the accounts have been upgraded correctly.
May. 21 -
We completed the performance improvement of Passpack moving the static files on a new server. This improves also the general security because it is now much harder for an attacker to try to inject Javascript code.
May. 18 -
Passpack has discontinued Google Gears support. It was used with slow browsers like Internet Explorer 6 or 7. If you use one of these browsers, probably your account will become really slow without Google Gears. We strongly suggest to upgrade to IE 9 or to a totally different browser like Chrome.
May. 18 -
To improve the performance, we moved the static files to Nginx that is much faster then Apache. Unfortunately, we discovered that some users can not access non-standard ports, so we have reversed to the previous configuration.
Dec. 1 -
Follow-up to the last post, the billing system is completely functional again. Happy Tuesday!
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