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The new Adobe AIR damages the Passpack Desktop’s Local Storage

Aug. 24, 2012

Your attention, please.

The new Adobe AIR, on some Operating Systems, resets the Encrypted Local Storage where the local Passpack Desktop data are stored. So, please, before upgrading to the new Adobe AIR, do a backup of your local data from “tools > backup” so that, if the data will be lost after the upgrading, you can restore it.

If your data is lost, the only way to recover it is to restore the status of your operating system to a restore point before the upgrade to the last Adobe AIR. Some users were able to recover all the data this way. After recovering the data, please, backup the entries before upgrade again and restore the entries after restarting the account.

11 comments Posted by Francesco in main

How You Can Use Passpack Messaging

Sep. 30, 2008

We may have surprised a few of our users yesterday with the announcement of one of our next releases – Passpack Messaging. Do you want to test it? Leave a comment, or send an email to Tara. We’d love to hear your feedback. And in the meantime – here are a few ideas on how [...]

Comments Off Posted by Louise in Announcements

Passpack Recap and Call For Message Testing!

Sep. 29, 2008

The office has been buzzing with Monday morning news and I’ll try to get it all into one post. The Passpack weekend was eventful, to say the least and we also have yet another release on its way…but this one needs some user help. Here is a recap of the weekend and what is to [...]

Comments Off Posted by Louise in Passpack Lounge

Girl Geek Dinner, Here We Come

Sep. 25, 2008

Rome’s first Girl Geek Dinner less than one day away and we ladies are just about prepared. Here’s a look into our to do list: Girl Geek gadget Tara’s speech Dress/Hair What we’re working on now, can’t be finished without the help of our Girl Geeks themselves. You may not have been able to make [...]

Comments Off Posted by Louise in Passpack Lounge, Trendspotting

Wow! Mind the Bridge and MSNBC

Sep. 22, 2008

This weekend proved to be pretty full of surprises for Passpack. While we were working on our future releases, Passpack got some pretty noteworthy attention both in the States and in Italy. Take a look at why we all have smiles on our faces today… Mind the Bridge You may remember Passpack’s announcement of it’s [...]

Comments Off Posted by Louise in Company & Product News, In the Press

Email Security: Not Limited to Sarah Palin

Sep. 19, 2008

Sarah Palin’s email security hack has recently been the topic of every news outlet and only brings to light the importance of password management. The password reset story has caught attention for more than obvious reasons and fingerpointing has become rampant, diverting the attention on Palin somewhat inappropriately. Speculation as to how her Yahoo account [...]

Comments Off Posted by Louise in Trendspotting

Passpack Hits NBC-TV With “PC Mike”

Sep. 19, 2008

“PC Mike” Wedland not only posted a great Passpack review on his blog but did an NBC-TV segment on us too. Thanks PC Mike! [youtube=http://www.youtube.com/watch?v=RbjSHwWNTIQ]

Comments Off Posted by Louise in In the Press

Passpack’s New Additions: Yahoo! and Facebook

Sep. 17, 2008

Passpack recently gave users the option of signing in with their OpenID, Google or Windows Live account. Now you can use Gmail, Hotmail, Yahoo! and Facebook with Passpack. Keep in mind that if you’re not a Passpack user yet, you can sign up for an account using any of the above. And if you are [...]

11 comments Posted by Louise in Announcements, Company & Product News

Passpack’s Servers Move to Canada

Sep. 11, 2008

Passpack’s servers no longer reside in Switzerland – we have moved to a data center in Canada. We are progressively strengthening the backend which requires a stronger architecture. After some searching, we found one. Users may have felt some light turbulence along this bumpy Transatlantic trip, one of which has been the 1Click Login. There [...]

Comments Off Posted by Louise in Announcements

Passpack Sponsors Rome’s First Girl Geek Dinner

Sep. 9, 2008

What are you doing on September 26, 2008? If you are a girl and you are a geek – Passpack is proud to sponsor the first ever Girl Geek Dinner in Rome, Italy! We Passpack ladies are looking forward to socializing with our fellow technologically-inclined female friends. If you want to know a little more [...]

Comments Off Posted by Louise in Announcements, Passpack Lounge

SSL Certificate Issues With Explorer 7

Sep. 9, 2008

Passpack recently upgraded it’s SSL certificate to an Extended Validation Certificate. Everything was working fine, however Internet Explorer 7 was not showing the typical “green bar“. Upon installing the library for Apache which fixed the issue for Explorer 7 (last night), the certificate started showing as invalid for other browsers. We’ve now removed the Explorer [...]

Comments Off Posted by Tara in Maintenance

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Flash News

Jan. 28 -
Since Yesterday, PayPal is not sending us confirmation notification of the payments. So the system is unable to update the status of the accounts. We could do this manually, but when PayPal will solve the issue, it will probably send all the notifications and this could create worse issues. So, we are waiting for a while. If nothing happens, we will fix the updates manually.

UPDATE, Jan. 29. The strategy worked because PayPal sent all the notification at one moment, and all the accounts have been upgraded correctly.
May. 21 -
We completed the performance improvement of Passpack moving the static files on a new server. This improves also the general security because it is now much harder for an attacker to try to inject Javascript code.
May. 18 -
Passpack has discontinued Google Gears support. It was used with slow browsers like Internet Explorer 6 or 7. If you use one of these browsers, probably your account will become really slow without Google Gears. We strongly suggest to upgrade to IE 9 or to a totally different browser like Chrome.
May. 18 -
To improve the performance, we moved the static files to Nginx that is much faster then Apache. Unfortunately, we discovered that some users can not access non-standard ports, so we have reversed to the previous configuration.
Dec. 1 -
Follow-up to the last post, the billing system is completely functional again. Happy Tuesday!
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