Yesterday night, I discovered a bug in our support system. In a few words, the system didn’t read some users’ messages from the dedicated mailbox. Not all the messages, unfortunately, just some. Because some were arriving, everything seemed to be properly working. Recently, I had noticed that I had asked some users for more details, [...]
To make life easier on you folks who go to the Passpack homepage in order to get to the login screen, we’ve added a login form right there for you. We’re also testing a new home page design, so don’t be surprised if it looks different. Since Passpack is a service offered via the browser, [...]
As one of our third party login options, we allow users to access Passpack with their Gmail login. Until now this was done via IMAP, today that’s changed. Historically, we’ve had to change this feature a number of times. At first, it worked nicely, then Google made some changes. First we discontinued it, opting for [...]
There’s a lot of buzz around the Gawker Media leak of 1.3 million user accounts. If you use Passpack, you’re probably safe since you likely have unique passwords for every site. From the the notice Gawker sent out (my emphasis): This is what you should do immediately: Try to change your password in the Gawker Media [...]
This is a follow-on fix to an issue previously marked as resolved. There is a specific use case in which Passpack Desktop was improperly syncronizing with Passpack.com, causing deletion of some entries. We believed this bug to be fixed with the previous release of Desktop (2.1.3), but apparently the following use case was still not [...]
Sunday night a slightly restyled Passpack rolled out, along with a new Passpack It! button improvement, and a bunch of other stuff under-the-hood. Restyling Perhaps the most visible of the changes. We’ve been steadily adding features for the past year without any re-designs, so we’re now working to declutter the interface a bit. Let in [...]
Passpack’s job is to let you store and share private data (passwords) in way that not even we can see them on our server. While it sounds very straightforward, that definition has been in the making since Dec. ’06. When we first launched Passpack, we equally stressed both data privacy & security and personal privacy & [...]
A couple of quick updates. Passpack Mobile got a mention in Inc magazine yesterday (wow!) and BizTechDay just published the video demo I did there a couple of weekends ago. There were some interesting technologies demoing – check them out below: (or go direct to Passpack ‘s 5 minutes of fame here) On a side [...]
Passpack uses PayPal to process our credit card payments. It came to our attention that many of you who’d like to pay by credit card, get set back by the login screen that appears during the payment process. Have no fear, you do not need a PayPal login to upgrade your Passpack account. You may use [...]
Continuing in our promise to keep delivering on Passpack Mobile, today we’ve rounded out the final features for Secure Messages. You now have complete control of your secure messages. Beyond the sending and receiving that was already available, you now also have the ability to reply-to a message, add it to your favorites, or delete it entirely. [...]
Since Yesterday, PayPal is not sending us confirmation notification of the payments. So the system is unable to update the status of the accounts. We could do this manually, but when PayPal will solve the issue, it will probably send all the notifications and this could create worse issues. So, we are waiting for a while. If nothing happens, we will fix the updates manually.
UPDATE, Jan. 29. The strategy worked because PayPal sent all the notification at one moment, and all the accounts have been upgraded correctly.
We completed the performance improvement of Passpack moving the static files on a new server. This improves also the general security because it is now much harder for an attacker to try to inject Javascript code.
Passpack has discontinued Google Gears support. It was used with slow browsers like Internet Explorer 6 or 7. If you use one of these browsers, probably your account will become really slow without Google Gears. We strongly suggest to upgrade to IE 9 or to a totally different browser like Chrome.
Follow-up to the last post, the billing system is completely functional again. Happy Tuesday!
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