Your attention, please. The new Adobe AIR, on some Operating Systems, resets the Encrypted Local Storage where the local Passpack Desktop data are stored. So, please, before upgrading to the new Adobe AIR, do a backup of your local data from “tools > backup” so that, if the data will be lost after the upgrading, you [...]
The biggest problem with the mobile version of Passpack is typing a long Packing Key. People often type the wrong one and have to repeat the process. That’s painful on a touchscreen keyboard. So, I have just released a solution that solves this problem: a 4 character PIN that substitutes your Packing Key. This PIN is device [...]
From time to time, we receive a ticket from a user who is unable to invite another user, because the recipient can not see or accept the invitation. I have tried to replicate this issue without success, so my workaround has been to manually delete the invitation from the database so that the two users [...]
We’ve been using UserVoice for a while to manage user feedback. UserVoice is a great service to collect suggestions and ideas. It worked very well and now we know what is important for our users. But there are a lot of minor suggestions that are also important which remain without an answer. And, in many cases, people [...]
First things first: your data is safe. Passpack runs on dedicated servers at a provider in Germany. Yesterday, that hosting provider was likely hacked into. Due to our application architecture, and the fact that we’ve completely isolated the servers from any access by the provider, Passpack has not been compromised. All user data is secure. [...]
Today we’ve released two long awaited features: the ability to include tags along with the entry sharing and the ability to apply tags in bulk edit mode. As a background: when we first introduced tags, we had considered them as a personal way to organize your data. Technically the Tags data was encrypted separately from [...]
A few weeks ago LastPass had a serious breach of data. I don’t like to talk about the competitors, but this unlucky event generated a lot of articles, concern and fear. It also caused an increase in emails from Passpack users who are seriously concerned about their security and want to understand if what has happened to [...]
Four weeks ago Kenneth Henderick contacted me because he wanted to build a Chrome extension to substitute the Passpack It! button, improving it. I really liked the idea, so we worked together a bit and I added some features to Passpack in order to provide him with what he needed to build UsePass. If you [...]
Time after time, there are users that ask for the possibility to share “masked passwords” with other people. What is a “masked password”? It is something that you share with another user in a way that allows him to use it (for example for autologin) without actually seeing the password itself. When I respond that [...]
Are you tired of always seeing the same colors in your Passpack account? Or would you simply like a change? From today you can. We added the possibility to select a theme in ‘Settings > Appearance’. There are only three themes for now, but we can certainly add more as time goes on if you [...]
Since Yesterday, PayPal is not sending us confirmation notification of the payments. So the system is unable to update the status of the accounts. We could do this manually, but when PayPal will solve the issue, it will probably send all the notifications and this could create worse issues. So, we are waiting for a while. If nothing happens, we will fix the updates manually.
UPDATE, Jan. 29. The strategy worked because PayPal sent all the notification at one moment, and all the accounts have been upgraded correctly.
We completed the performance improvement of Passpack moving the static files on a new server. This improves also the general security because it is now much harder for an attacker to try to inject Javascript code.
Passpack has discontinued Google Gears support. It was used with slow browsers like Internet Explorer 6 or 7. If you use one of these browsers, probably your account will become really slow without Google Gears. We strongly suggest to upgrade to IE 9 or to a totally different browser like Chrome.
Follow-up to the last post, the billing system is completely functional again. Happy Tuesday!
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