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Category Archives: Maintenance

SSL Certificate Issues With Explorer 7

Passpack recently upgraded it’s SSL certificate to an Extended Validation Certificate. Everything was working fine, however Internet Explorer 7 was not showing the typical “green bar“. Upon installing the library for Apache which fixed the issue for Explorer 7 (last night), the certificate started showing as invalid for other browsers. We’ve now removed the Explorer [...]

Maintenance Aug. 23-25

Over the next few days, Passpack will be undergoing intermittent maintenance. You will be able to connect to Passpack as usual during the entire time, no significant gap in service is expected. However you may encounter short periods where your account is read-only. This means you will continue to have access to your account, but [...]

FIXED: “Incoherent Data” Message

Update: This issue is fixed. We’ve received bug reports today about users creating a new account, but not being able to save their brand new packs. Upon pressing the Save All button, an “incoherent data” error was appearing. I do not have more details yet as to the cause of the error, but I’ve been [...]

Good Morning: Time to Change Your Button

For those of you who don’t know, Francesco and I are a husband and wife co-founder team. We work a lot. “Always” might be the right word. Office hours are 10am to 8pm, then home for a quick dinner and back to work again. About 2am we hit the sack, exhausted. I usually need to [...]

Notice: Firefox 3 beta 5

We’ve had a number of emails regarding the Passpack It! button being incompatible with the recent Firefox3 Beta 5 release. Sorry, but we aren’t going to be able to fix this issue quite yet. In the past we’ve spent a lot of time trying to fix bugs in any given browser’s beta versions, only to [...]

Terms and Conditions Update

An error in the Terms and Conditions (TAC) was corrected – in your favor. Providing an email when registering for a Passpack account is entirely optional, yet the TAC was claiming it as mandatory. This was incorrect. A working email is only needed in order to provide you with emergency support. We have corrected the [...]

Wonky Blog?

Sorry folks, we’re having some intermittent problems with the blog. We’ve heard that various people across the globe have been having problems with wordpress.com blogs over the last couple of days. I have faith the WordPress team will get it all fixed as soon as they can. In the meantime the Passpack blog may look [...]

Maintenance Complete

Yesterday’s server maintenance is complete. All went well enough, though I’ve been told that the “under maintenance” page wasn’t actually being shown. We’ll check into that. Now that Passpack is packing a little more punch, we’re ready to power up for a big year. So stay tuned…

Scheduled Maintenance Feb.2

We are scheduling a period of maintenance overnight between Friday and Saturday which will last about 20 minutes.

Schedule Maintenance Feb.2

We are scheduling a period of maintenance overnight between Friday and Saturday which will last about 20 minutes.

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