This is a follow-on fix to an issue previously marked as resolved. There is a specific use case in which Passpack Desktop was improperly syncronizing with Passpack.com, causing deletion of some entries.
We believed this bug to be fixed with the previous release of Desktop (2.1.3), but apparently the following use case was still not being handled:
In a situation where you had some new entries created in the online version, and others in Desktop, none of which had been previously synced – when running the sync function from Desktop, some Desktop entries would be deleted instead of properly uploaded to Passpack.com
A new version of Passpack Desktop (2.2.1) is available for download which should correct the error. To get it, open Passpack Desktop, and go to Tools > Check for new releases.
We believe this should fix things, however if you continue to run into deleted entries issues, please let us know ASAP.
For those of you who wrote into customer support – thank you for your help. You should be receiving emails from us shortly.