Comments on: Inactive Buy Now Button – Fixed

By: Louise

Louise — Fri, 07 Nov 2008 17:58:04 +0000

@Johannes Thanks! That’s an easy one to fix : )

By: Johannes

Johannes — Fri, 07 Nov 2008 16:46:33 +0000

A little typo on the accounts page.

“Your Have This” should be “You Have This”.

By: Louise

Louise — Fri, 07 Nov 2008 15:26:07 +0000

@NV Thanks for letting us know. And we certainly do try to make our user-experience as smooth as possible.

@Jordan No problem and happy to hear it went through for you so fast.

@Allen You’ve read our User Agreement. Good job : )

By: Allen

Allen — Thu, 06 Nov 2008 20:30:53 +0000

NV – I had the same thing happen, but didn’t say anything since it, technically, was a problem stemming from violating their terms of service. Free accounts are not supposed to store passwords for financial institutions :)

By: Jordan

Jordan — Thu, 06 Nov 2008 19:20:46 +0000

Thanks for the update. Just got my Pro account. It upgraded immediately for me.

By: NV

NV — Thu, 06 Nov 2008 19:08:20 +0000

Fantastic, paid and pending upgrade :)

One thing to note about the purchase process:

I click on the PayPal button and it takes me to the PayPal login page. Guess what! My obscenely secure PayPal password is sitting in my Passpack account, which is now grayed out while the upgrade process is being completed.

So I open a new session, and when I finally pay and try to return to the first session it pops up a few dialogs complaining about the new session and finally says that the account wasn’t upgraded (even though, of course it has been). A log-out and log-in sorted it, but just wanted to bring this to your attention as I know you take care of making the user-experience as smooth as possible.

Cheers!
N