Comments on: Explorer Performance Bug – REMOVED http://blog.passpack.com/2007/08/explorer-performance-bug-removed/ Passpack keeps your logins safe, organized and available 24/7. You can share passwords with your team in 100% privacy. Fri, 10 May 2013 18:12:33 +0000 hourly 1 http://wordpress.org/?v=3.4 By: Tara http://blog.passpack.com/2007/08/explorer-performance-bug-removed/comment-page-1/#comment-271 Tara Wed, 29 Aug 2007 10:45:39 +0000 http://blog.passpack.com/2007/08/29/explorer-performance-bug-removed/#comment-271 Rene, Sorry, let me expand. When we do any updates, the hardest thing for us to test are the interface elements. We're a small structure, offering a free service, and are unable to replicate all the combinations of browser/version/build/operating system that you guys use out there in the real world. Sometimes even which plugins are installed an a particular machine can interfere (though that's not the particular case here). As a result, we rely very heavily on user feedback. Often, after an update users will write in with bug reports, and we get them fixed as quickly as possible. This morning in the inbox we found reports of not being able to login, and everyone was reporting the same thing: no fields to type into. Not everyone included their browser/OS information, but those who did mentioned Explorer. We were unable to pinpoint the problem right away, and since it was blocking access, we rolled the system back so that users could get back in. This is why I marked the post "removed" and not "fixed". We're doing our best to keep up with the surprising growth of Passpack - planning a server move, keeping new features rolling out, etc - but while our goal is to arrive at a non-beta release in which we can guarantee uptime, we are still currently in Beta. Rene,
Sorry, let me expand. When we do any updates, the hardest thing for us to test are the interface elements. We’re a small structure, offering a free service, and are unable to replicate all the combinations of browser/version/build/operating system that you guys use out there in the real world. Sometimes even which plugins are installed an a particular machine can interfere (though that’s not the particular case here). As a result, we rely very heavily on user feedback. Often, after an update users will write in with bug reports, and we get them fixed as quickly as possible.

This morning in the inbox we found reports of not being able to login, and everyone was reporting the same thing: no fields to type into. Not everyone included their browser/OS information, but those who did mentioned Explorer. We were unable to pinpoint the problem right away, and since it was blocking access, we rolled the system back so that users could get back in. This is why I marked the post “removed” and not “fixed”.

We’re doing our best to keep up with the surprising growth of Passpack – planning a server move, keeping new features rolling out, etc – but while our goal is to arrive at a non-beta release in which we can guarantee uptime, we are still currently in Beta.

]]> By: Rene http://blog.passpack.com/2007/08/explorer-performance-bug-removed/comment-page-1/#comment-270 Rene Wed, 29 Aug 2007 09:28:38 +0000 http://blog.passpack.com/2007/08/29/explorer-performance-bug-removed/#comment-270 Does this mean that an update was placed on the server without proper testing on Internet Explorer? That would worry me... Does this mean that an update was placed on the server without proper testing on Internet Explorer?

That would worry me…

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